Privacy Policy

Effective Date: 06/01/2023

samFPro Software ("us," "we," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and mobile application ("Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us:

We may collect information directly from you when you use our Services, such as when you download our mobile application or communicate with us via email or other means. The types of information we may collect include:

• Contact information, such as your name and email address.
• Account credentials, if you create an account with us.
• Communication preferences and feedback you provide to us.

1.2 Information Collected Automatically:

When you use our Services, certain information may be collected automatically, including:

• Device information: We may collect information about the device you use to access our Services, such as the device type, operating system, unique device identifiers, and mobile network information.
• Log information: We automatically log certain information about your use of our Services, such as your IP address, browser type, pages visited, and the date and time of your visit.
• Usage information: We may collect information about how you interact with our Services, such as the features you use, the buttons you click, and the pages you view.

2. Use of Information

We may use the information we collect for the following purposes:

• To provide and maintain our Services.
• To personalize your experience and improve our Services.
• To respond to your inquiries, feedback, or support requests.
• To send you promotional emails or updates about our products and services, but only if you have opted to receive such communications.
• To detect, investigate, and prevent fraudulent or unauthorized activities.
• To comply with legal obligations and enforce our policies.

3. Disclosure of Information

We may disclose your information in the following circumstances:

• With your consent: We may share your information with third parties if you have given us your consent to do so.
• Service providers: We may engage trusted third-party service providers to assist us in operating our Services, conducting business activities, or providing services on our behalf. These service providers will have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality of your information.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information as part of the transaction, provided that the receiving party agrees to handle your information in a manner consistent with this Privacy Policy.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete it as soon as possible. If you believe that we may have collected personal information from a child under 13, please contact us.

6. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of those third parties before providing any information or using their services.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website or by other means. We recommend reviewing this Privacy Policy periodically to stay informed of our practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [insert contact information].